Registry staff at the courthouse can answer most of your questions about small claims procedures.

There is also a series of booklets describing the court process outside of mediation, produced by the Ministry of Attorney General. They are available from any small claims registry. (If there isn't a small claims court near you, your local government agent may have the booklets.) The titles in the series are:

• What Is Small Claims Court?
• Making A Claim
• Replying To A Claim
• Serving Documents
• Getting Ready For Court
• Getting Results
• Rule 7.2 - Court Mediation Program for Claims up to $10,000
• Rule 7.3 - Mediation for Claims Between $10,000 and $25,000
• Rule 7.4 - Robson Square Small Claims Court Pilot - Mediation Stream

For more detailed information you may want to look at the small claims court rules themselves. The rules have been written for non-lawyers. You can find a copy at the registry, or at your public library.